tdaje Terms and Conditions

01 General Terms

tdaje is an online casino and betting platform operated for users in Bangladesh. These terms and conditions apply to all services, games, promotions, and financial transactions on the platform.

tdaje reserves the right to modify these terms and conditions at any time. Users will be notified by email of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

1.1 Interpretation of Terms

In this document, "platform" refers to the tdaje website and all related services. "User" or "player" refers to any person registered on the platform. "We" or "our" refers to the organisation operating tdaje.

1.2 Nature of Services

tdaje is a secure and reliable platform offering cricket betting, slot games, live casino, and other gaming services. The platform is protected by SSL encryption and advanced security measures. All games are conducted in accordance with fair play principles.

02 Account Registration

A valid account must be created in order to play games and place bets on tdaje. All information provided during the registration process must be accurate and complete.

2.1 Registration Requirements

• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• The name, address, and payment information provided at registration must be truthful and verifiable.
• Keeping the account password confidential is the user's own responsibility.
• You may not allow any other person to use your account.
• Any unauthorised use of the account must be reported to our support team immediately.

2.2 Identity Verification (KYC)

tdaje follows a Know Your Customer (KYC) process to ensure secure transactions. The following documents may be required to verify identity before a withdrawal request is processed or in certain other circumstances:

• A clear photo of a National ID Card (NID) or passport
• A screenshot proving ownership of the payment method used
• A utility bill or bank statement for address verification (where applicable)

03 Age and Eligibility Requirements

The tdaje platform is operated for adults only. Strict age restrictions apply to participation on this platform.

3.1 Minimum Age

You must be at least 21 years old to use this platform. This service is available only to those aged 21 and above. Providing false information about age will result in the immediate closure of the account and the deposited funds may be forfeited.

3.2 Geographic Restrictions

It is entirely the user's own responsibility to comply with the laws and regulations of their country. Persons in regions where online gaming is legally prohibited should not use this platform. tdaje is not responsible for the legal status of any user.

04 Deposit and Withdrawal Policy

tdaje provides fast and secure transaction facilities through popular payment methods in Bangladesh.

4.1 Deposit Rules

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500
• Standard withdrawal processing time: 10 to 45 minutes
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests may be delayed if KYC verification has not been completed.
• tdaje reserves the right to suspend withdrawals if fraud is suspected.

4.3 Rejected Transactions

tdaje reserves the right to reject a transaction in the following circumstances:

• If identity verification is incomplete
• If evidence of operating multiple accounts is found
• If bonus abuse is detected
• If suspicious or unusual betting patterns are identified
• If a violation of applicable law is suspected

05 Bonus and Promotion Terms

tdaje offers various types of bonuses and promotional offers. These bonuses are provided under specific terms and conditions, and the same rules apply equally to all users.

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit up to a maximum of ৳10,000. The following terms apply to this bonus:

• Wagering Requirement: The combined total of the bonus and deposit must be wagered 15 times.
• The wagering requirement must be met within the designated time after receiving the bonus.
• The bonus may only be used for betting on eligible games.
• Winnings earned from the bonus must meet the wagering requirement before withdrawal.
• A user may not claim more than one welcome bonus.

5.2 VIP Program

tdaje's VIP program has four tiers. Weekly cashback benefits are provided at each tier:

• Bronze: Weekly cashback up to 0.4%
• Silver: Weekly cashback up to 0.8%
• Gold: Weekly cashback up to 1.1%
• Platinum: Weekly cashback up to 1.5%

VIP tier depends on the user's regular activity and engagement on the platform. The opportunity to move to a higher tier must be earned through active participation.

5.3 Bonus Abuse

If evidence of bonus abuse, bonus arbitrage, or any manipulation is found, tdaje reserves the right to cancel the bonus and close the account. Claiming bonuses by creating multiple accounts is strictly prohibited.

06 Responsible Gaming Policy

tdaje places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial stress or mental health issues.

6.1 Self-Control Tools

tdaje provides users with the following self-control tools:

• Deposit Limits: Set a maximum limit on daily, weekly, or monthly deposits.
• Loss Limit: Set a maximum loss amount for a given period.
• Session Time Limit: Set a maximum playing time per session.
• Self-Exclusion: Exclude yourself from the platform for a specified period.

For more details about these tools, visit our Responsible Gaming page.

6.2 Support

If you are experiencing gaming-related problems, contact us via 24/7 live chat support or send an email to [email protected]. Our support team is ready to assist in Bengali.

07 Account Closure and Suspension Policy

tdaje reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms and conditions
• Providing false or incorrect information
• Operating multiple accounts
• Bonus abuse or manipulation
• Suspicious or fraudulent activity
• Suspected money laundering
• Use of the platform by a minor
• Abuse or threats directed at other users

7.1 Account Closure at User's Request

Any user may request the closure of their account at any time by sending an email to [email protected]. An opportunity to withdraw any remaining balance will be provided before the account is closed, subject to all wagering requirements being met.

08 Privacy and Data Protection

tdaje places the utmost importance on protecting users' personal information. To learn about our full privacy policy, visit the Privacy Policy page.

8.1 Data Collection and Use

Information collected at registration is used only for the following purposes:

• Identity verification and account management
• Processing financial transactions
• Fraud prevention and security
• Providing customer service
• Meeting applicable legal obligations

8.2 Cookie Policy

tdaje uses cookies to improve the platform's functionality and personalise the user experience. You can control cookies through your browser settings, however this may limit some features of the platform.

09 Dispute Resolution Process

tdaje is committed to resolving all user complaints fairly and promptly. The following process must be followed for any dispute or complaint:

9.1 Submitting a Complaint

1. First, contact our 24/7 live chat support.
2. If unresolved, send a detailed complaint to [email protected].
3. Include your account details, transaction information, and a full description of the issue in the complaint.
4. tdaje generally responds to complaints within 72 hours.

9.2 Final Decision

The decision given by tdaje's management authority will be considered final. In the case of a technical error, alternative game history or server logs will be accepted as evidence.

10 Limitation of Liability

tdaje accepts no liability in the following circumstances:

• If a game or transaction is interrupted due to an internet connection failure
• Loss caused by the user's own negligence or incorrect action
• Issues with third-party software or payment gateways
• Unexpected technical errors or system maintenance
• Unauthorised access to a user's account if the user has been negligent in protecting their password

10.1 Right to Modify Services

tdaje reserves the right to change, suspend, or discontinue any specific game, bonus offer, or service at any time. In the case of significant changes, reasonable notice will be given to users.

10.2 Intellectual Property

All content on the tdaje platform — logos, designs, software, graphics, and text — is the intellectual property of tdaje. Copying, modifying, or distributing any content without written permission is prohibited.